FAQ

Where should I start?

If you want the complete evening routine, start with The Night Reset. It brings MELT, ÉCLAT and BARRIÈRE together in one three-step ritual.

What order do I use the products in?

Use the ritual in order: 01 MELT as your cleansing step, 02 ÉCLAT as your treatment step, then 03 BARRIÈRE as your moisturising step. Follow the directions provided with each product.

Can I buy the products separately?

Yes. The three products are available individually, so you can choose the step that fits the routine you already have.

How should I introduce a new skincare product?

Introduce new products gradually and check the ingredient list and directions before use. If your skin is sensitive, patch testing a new product before wider use can be a sensible precaution.

How much is shipping?

Available shipping services and final rates are shown at checkout for your delivery address. Eligible orders will receive any free-shipping offer displayed on the site.

Will I receive tracking?

When tracking is available for your shipment, tracking details are sent after dispatch.

What if my order arrives damaged or incorrect?

Please contact us with your order number and clear details of the issue so we can help with the next step.

Still need help?

Contact MAISON PIERÉ and we’ll help you from there.